Colorful thread spools in focus with a worker operating embroidery machinery
Sustainability

Sustainability targets

The sustainability targets are based on Alligo’s vision and material sustainability issues and are designed to make Alligo a leader in sustainable development in our industry. The targets were adopted during the first quarter of 2022.

Responsible supplier relationships

95%

Meet the Supplier Standard

More than 95 percent shall meet Alligo’s Supplier Standard2, measured as a proportion of the total purchase value from suppliers to the standard assortment.

Supplier compliance with standards: 65% in 2022, increased to 67% in 2023

2023

In 2023, an increased proportion of suppliers have met Alligo’s Supplier Standard, which includes contracts, accepted Supplier Code of Conduct with associated chemical restriction lists and supplier self-assessment linked to the requirements of the Alligo Code of Conduct.

Satisfied customers

>75

Customer Satisfaction Index

Customer Satisfaction Index (CSI) shall amount to more than 75.

NKI scores for 2021–2022 across Sweden, Norway, and Finland; no data for 2023

2023

The method for measuring customer satisfaction is being revised. Results for 2023 can therefore not be reported and a new target will be set according to the new measurement method.

Health

<5%

Sickness absence

Sickness absence shall be less than 5 per cent of total scheduled hours.

Sickness absence: 7.1% in 2021, decreased to 5.2% in 2023

2023

An extensive change management and the COVID-19 pandemic had a significant impact on sickness absence in 2020-2021. These factors also affected sickness absence in 2022, but to a lesser extent. In 2023, sickness absence decreased further, driven by developments in Norway and Finland.

Gender quality

>30%

Proportion of female managers

The proportion of female managers shall be more than 30 per cent.

Female managers: 22.3% in 2021, rising to 24.4% in 2023

2023

The proportion of female managers increased in 2023, driven by developments in Sweden. This is the result of a determined effort to seek both female and male final candidates in the recruitment processes.

Climate impact

Blue downward arrow and "CO₂" symbolizing reduced carbon emissions

Reduce greenhouse gas emissions

The climate-impacting emissions shall be reduced.

2023

In December 2023, Alligo joined the Science Based Targets initiative. By the end of 2025, the Group shall establish targets for reducing climate impact.